CS Admin
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Latest activity by CS Admin-
CS Admin created a post,
3 essential customer service metrics you need to measure in 2021
The evolution of customer service metrics Customer service metrics are full of acronyms and jargon — but you need to understand them in order to better your customer service strategy. Key performan...
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CS Admin created an article,
About the Zendesk Agent Workspace
This article describes updated functionality that is being rolled out to accounts. The rollout begins June 21, 2021 and should be complete on June 26, 2021. The Zendesk Agent Workspace enable...